Customer Stories
See how roofing, HVAC, solar, and field service teams run smarter operations, win more jobs, and grow revenue with Zuper — in their own words and their own numbers.
One place for every customer win — filter by trade, or by how you'd like to read it.
Cut from the Zuper Roofing Roadmap webinar, six customers and partners describe the same thing in six different ways — a vendor that answers, ships, and follows up.
Read the full story: Zuper Listens six roofing leaders on what it’s like to be heard
VideoCut from the Zuper Roofing Roadmap webinar, six customers and partners describe the same thing in six different ways — a vendor that answers, ships, and follows up.
Video“Zuper blows any software out of the water. I've tested out lots of different CRMs and software. For roofing, this is just the best.”
Case StudyDickinson Roofing used Zuper Intelligent Quoting to build carrier-ready insurance estimates that protect margins, reduce revenue leakage, and get approved faster. You’ll learn how measurement-driven formulas, bundled pricing, and carrier-aligned line items help contractors capture full scope and improve profitability on every job.
Case StudyRoof Doctors chose Zuper for its flexibility, intuitive design, and ability to adapt to real-world workflows, making estimates, routing, and communication seamless from the start..
Case StudyMaven's search for scalable operations led them through five CRMs each adding complexity instead of clarity. Zuper consolidated the workflows and simplified execution across the business.
Case StudyHow Zuper Helped - By activating Zuper Al Agent Nova within Zuper Connect, A&A Roofing was able to:
Case StudyLike many growing roofing businesses, Dickinson Roofing reached a point where their tools weren't keeping pace with their ambitions. Managing production through a patchwork of software, spreadsheets, and disconnected systems, they knew something had to change. That's when they found Zuper.
Video“Responder is my favourite because it answers phone calls for us when we are busy. It inputs the job into the system automatically, but my favourite feature is that it actually tells us when a customer needs a callback.”
Video“Zuper’s automations have been a huge help. It reminds customers when they’ve received an estimate, prompts them to book the work, and follows up on invoices, taking a major load off our office and sales teams. We’ve also been able to expand into new regions and onboard people faster because Zuper is just that easy to use. Honestly, after two years of searching, it’s been the perfect fit for us.”
Video“As customer expectations continue to rise, Zuper helps us stay ahead by keeping the customer at the forefront of everything we do. By ensuring our technicians have the tools and support they need, Zuper enables us to consistently meet and exceed those expectations.”
Video“Having everything in one place makes it so much easier to stay organized. Zuper is not a system we're maintaining, it's a system that maintains itself and we're just using. I would absolutely recommend Zuper to other managed service providers—it offers incredible flexibility for your specific type of business and clarity into field operations, making it much easier to track and manage your team.”
Video“The technology features they offer are leaps and bounds above the competition, and their integration with our systems has made our life a breeze. The more we've worked with their technology teams, specifically their development team, the more we’ve realized how customizable the platform truly is. I couldn't be more thankful for their customer support team that has been at our side through each step of our journey.”
Case StudyUncover how a timesheet app stops time theft and keeps track of every minute. Learn how easy it is to manage multiple jobs and workers, making scheduling simple. Find out how secure approvals keep things clear and fair, streamlining your work. Understand how to boost team productivity with better monitoring tools. See how accurate pay and customizable payroll integrations make payroll hassle-free and precise.
Case StudyThis case study explores how a solar company in Texas, used Zuper’s field service management capabilities to enhance their rapidly growing solar business across multiple locations. Zuper helped them tackle operational challenges by implementing field service software and empowered them to: Conquer scheduling chaos and streamline crew assignments, eliminate errors, and optimize resource allocation across multiple locations. Maximize crew efficiency by utilizing route optimization to minimize travel time and maximize productivity. Boost customer satisfaction by enhancing communication with real-time updates and ensuring service delivery. Leverage data insights to collect valuable information to make data-driven decisions and achieve sustainable growth.
Case StudyStep into the world of a Minneapolis-based solar company as they navigate the complexities of subcontractor management, all with the helping hand of Zuper. With a commitment to delivering high-quality solar energy solutions, this company faced a myriad of challenges in its quest for operational excellence. Zuper offered a lifeline to our solar company heroes. The integration of Zuper's solution brought about a remarkable transformation. Automated scheduling and dispatching breathed new life into their operations, minimizing delays and optimizing resource allocation. Curious to learn more about their journey? Dive deeper into their success story by downloading our exclusive case study. Download now.
Case StudyDiscover how a leading solar company in San Angelo, Texas, overcame operational challenges and skyrocketed customer satisfaction with Zuper's integrated Field Service Management (FSM) solutions. Struggling with fragmented data, manual processes, and communication gaps, the company turned to Zuper for a comprehensive overhaul. Zuper's solution empowered technicians with real-time access to customer profiles, streamlined communication, and automated billing cycles by seamlessly integrating CRM, accounting, and payment processing systems. Download the case study to know how the solar company unlocked unparalleled efficiency and customer delight with the help of Zuper's integrations.
Case StudyIn this case study, you'll discover how the Zuper + HubSpot integration can transform your sales and field operations by eliminating inefficiencies and streamlining processes. You'll understand the specific challenges you might face with disjointed systems and how automated work order creation and optimized technician scheduling can provide significant improvements. Additionally, you'll see how real-time tracking and streamlined data collection can enhance your customer service, leading to a successful switch from Copper CRM to HubSpot.
Case StudyIn this compelling case study, discover how an Oregon-based maintenance company tackled operational hurdles like outdated scheduling, inefficient routes, and communication gaps. Explore how Zuper's field service solutions empowered them with Real-time work order management, streamlined workflows, and optimized resource allocation. AI-powered route planning for minimized travel time, maximized crew productivity, and reduced fuel costs. Real-time updates, improved transparency, and a bridge between crews, dispatchers, and clients. Data-driven decision-making with insights on project costs, crew performance, and customer feedback.
Video“If you want to scale your business, you need technology that will grow with you. We looked at other solutions, but they lacked configurability and key integrations. Zuper’s integration with HubSpot connects everything and significantly improves our team's efficiency.”
Case StudyThis case study explores how a global furniture retailer avoided a customer service disaster by replacing outdated systems with Zuper's FSM platform. The new system streamlined scheduling, eliminated paperwork, improved communication, and provided valuable data insights, ultimately leading to happier customers, increased efficiency, and boosted revenue.
Case StudyAre you a landscaping service provider looking to elevate your business to new heights? Dive into our latest case study and uncover how a landscaping company like yours transformed its operations with the power of field service management software. From overcoming manual processes to optimizing productivity, this case study offers valuable insights into the benefits of embracing technology in landscaping. Discover how this landscaping company tackled challenges such as contract management, invoicing inefficiencies, and manual time tracking by implementing a cloud-based integrated system. Learn how they leveraged Zuper's innovative features to streamline operations, enhance customer service, and drive profitability. With real-world examples and tangible results, this case study serves as a roadmap for landscaping service providers seeking to grow their business and stay ahead of the competition. Ready to unlock your business' full potential? Explore the case study now and see how Zuper can empower you to succeed in landscaping.
Case StudyA successful manufacturing company in Louisville, Kentucky, experienced problems with its outdated systems and manual processes. By collaborating with Zuper, they began a groundbreaking transformation of their operations. Zuper's field service software addressed the manufacturer's challenges, which included disconnected data, excessive paperwork, and difficulties in managing subcontractors. By combining data, improving communication, and automating tasks, Zuper enhanced efficiency and production. Following implementation, the manufacturer saw impressive outcomes, including a 31% increase in revenue and savings of 9 hours per week. Don't miss out on the opportunity to revolutionize your manufacturing operations—download the case study now and see how Zuper can empower your success with minimal investment.
Case StudyIn this case study, we delve into the story of a successful Norwegian facility management company. Once known for its top-notch technicians, the company hit a snag due to outdated systems. Manual work orders, unclear job assignments, and slow invoicing created chaos, leading to frustrated employees and anxious clients. Their smooth operation became a struggle, threatening their reputation and success. They implemented Zuper, a comprehensive facility management software. Zuper's mobile app empowered technicians, smart dispatching ensured the right person was sent for the job, and route optimization saved time.
Case StudyIn this compelling case study, discover how a residential fencing business transformed from a seasonal operation to a year-round profit machine. Learn how Zuper's field service management tackled Stilts and Splints’ challenges, including inefficient routing, communication gaps, and limited data insights. Explore the practical solutions Zuper implemented and the remarkable results they achieved, including increased revenue, enhanced customer satisfaction, and strategic seasonal expansion. This case study equips you with valuable insights to streamline your own business and cultivate year-round success.
Case StudyA landscaping contractor’s escape from scheduling conflicts and fleet management challenges. His desperate search for a software product to streamline his inefficient workflow. How G2 reviews came to be a turning point, leading him to purchase Zuper.
Case StudyHow painting contractor Tim overcame daunting problems that were draining his time. Tim's search for a software solution that was not only robust but also flexible enough to meet his specific business needs led him to Zuper. Discover how Zuper transformed Tim's operations with its customizable product capabilities, mobile features, and seamless accounting integration.
Case StudyAre you struggling with inefficient scheduling, dispatching, and resource allocations in your residential service company? Learn how a renowned service provider based in Middleton, Wisconsin, overcame these challenges and revolutionized its operations with Zuper's cutting-edge solutions. Get insights into the remarkable results achieved post-implementation of Zuper's solutions. From increased technician efficiency to reduced travel time, see how the service provider elevated productivity and customer satisfaction. Read the case study and discover how you can achieve the ultimate benefits with minimal investment.
Case StudyIn this case study, you'll discover how a plumbing company transformed their business by overcoming communication chaos and boosting customer satisfaction. Learn how a plumbing company leveraged Zuper, a cloud-based field service management (FSM) software, to conquer icommunication chaos and boosting customer satisfaction.
Case StudyDiscover how this landscaping business transformed its business from a dream to a thriving reality. This case study takes you through their challenges during coastal expansion, including inefficient routing, outdated processes, and chaotic scheduling. Witness how Zuper's field service management software empowered them to streamline operations, optimize workflows, and deliver exceptional customer service. Learn how Zuper can help your landscaping business flourish by unlocking growth and exceeding expectations.
Case StudyAre you struggling with your pool service business and lagging productivity? Learn how a pool installation company eliminated inefficiency by implementing Zuper's service management solution. In this case study, you can discover how Zuper, a cloud-based customizable FSM software, empowered the pool service company to increase operational efficiency and streamline work orders. Dive deep into their success story, how automation and streamlined processes boosted productivity, minimized errors, and brought operational clarity to their pool installation business.
Case StudyThe solar installation company, dedicated to making renewable energy accessible, initially faced challenges managing their operations with spreadsheets and WhatsApp chat. As their solar panel leasing program gained popularity, the strain on their staff increased. The solar company achieved in its business and improved its customer satisfaction rate after implementing a field service management system, Zuper FSM. Learn how the solar company achieved notable outcomes, including a substantial improvement in efficiency, a 50% reduction in the time spent on administrative tasks, and the ability to scale their team efficiently without incurring unnecessary overheads.
Video“Zuper allows the visibility we need to not only get the job done efficiently, but also provide the customer with the assurance that the work was done correctly and with urgency.”
Video“It’s like going from iOS from four years ago to iOS today. The new Zuper offers a more modern experience and the ability to do almost everything from the dispatch board. It’s very user-friendly – like using an iPhone which was needed for the dispatchers and field technicians alike”
Video“Our goal is to move to a 100% paperless office, and field service is a big part of that. We wanted to make it as easy as possible for our customers. Zuper has been a game-changer for us. We’ve been able to automate so many manual processes and save a lot of time in the process. Not to mention, our customers are much happier now that they can make digital payments.”
Video“Empowering our solopreneur landscapers so they can get more done and make more money has been great. The capabilities from ZUPER and HubSpot has enabled us in making it easier to recruit more landscapers and deliver better overall service.”
Video“Zuper is very innovative, and they are always adding more capabilities, improving existing features and adding new ones. They have the best integrations, and their customer service and support is great!”
Video“We were looking for an FSM that could help us manage our growing number of micro-jobs, and Zuper was the perfect fit. With its powerful reporting features, we’re able to track job statuses in real-time and make better decisions about our operations. We’re very happy with the results and would recommend Zuper to any business looking for an FSM solution.”
Video“We were drowning in paperwork and had no way to effectively track job progress or performance data. Implementing the Zuper field service management software was our only hope of scaling our business.”
Video“Zuper has helped us take our business to the next level. The customized workflows have given us greater efficiency and reporting provides insights into our operations and allows us to make more informed decisions.”
Video“It has been a tremendous journey with Zuper in the last 24 months and we are amazed at the pace of innovation and growth of the platform. Zuper team has partnered closely with us during the journey, offered white glove engagement, and addressed our requirements promptly with the highest quality. Zuper has enabled us to push the envelope and continue differentiating our brand with technology-driven innovations focused on stellar customer experience.”
Video“At the beginning of our business, we used several tools to manage our business. It was difficult to keep track of all the different tools and to make sure that we were using them in the most efficient way possible. Enter Zuper, and we made the best use of the scheduling and dispatching process.”
Video“Zuper allowed us to raise the bar in customer experience, a better customer experience gives us a better reputation in the region.”
Video“The Zuper Pro field service management app has been a real game-changer for us. We can now easily track jobs and communicate with our workers in the field, which has led to a significant improvement in our service delivery. The app is easy to use and it’s been a huge help in managing our growing business.”
Video“Before Zuper, scheduling meant Creative Irrigation would have to sift through overflowing spreadsheets and calendars filled with 100+ appointments to find an opening, and repeat the whole process, every time. Not anymore.”
VideoZuper’s Job and Estimates module proved to be the perfect solution for the company to manage and streamline its repair order management
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